TealCloset Privacy Policy
By visiting this Website, you agree to be bound by the terms and conditions of the Tealcloset Privacy Policy. If you do not agree, please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
We respect your privacy and recognize the need to protect the Personally Identifiable Information (PII) you share with us. We would like to assure you that we follow all appropriate standards when it comes to protecting your privacy on our website. We are committed to protecting the privacy, confidentiality and security of your personal information by complying with applicable laws, including your local data protection legislation. We are equally committed to ensuring that all our employees and agents uphold these obligations.
In general, you can visit our website without telling us who you are or revealing any personal information about yourself. We track and analyze the data of Internet address and the domains from which people visit us, for trends and statistics, but the individual user remains anonymous.
In this Privacy Policy, “personal information” means information that can be used to identify an individual, either from that information alone or from that information combined with other information we have access to about that person. Such personal information may include the individual’s name, address, telephone number and email address.
Who Are We?
Our website address is www.tealcloset.com
Company Address:
Shuhestore Internet Private Limited
401, Devashish, 30, Pratapgunj
Fatehgunj, Vadodara
Gujarat – 390002
Phone : – 9739652227
CIN: U72900GJ2017PTC099616
Contact: [email protected]
Types of Personal Information
In order to provide our services, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services.
We may collect the following types of information (which may or may not be personal information):
- Information you provide to us or upload (including your contact details): we may collect any and all personal information you provide to us, like your name, shoe size, mobile phone number, email address, delivery address, order details, support requests, payment details, feedback, and any other information you provide us.
- Log information: information related to your use of certain functions on our website. For example, cookies and other anonymous identifier technologies, IP addresses, temporary message history and standard system logs. If you choose to post messages on our message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
Such information is collected in order to improve the products and/or services we provide to you. The type and amount of information collected will depend on how you use, opt-in or participate in our products and/or services.
Personal information is collected for providing products and / or services to you, and legal compliance on our part is maintained under applicable laws. You hereby consent that we may process and disclose personal information to our business partners (which are in the communications, social media, technology and cloud businesses), Third Party Service Providers (defined below) for the purposes stated in this Privacy Policy.
We may use your personal information for the following purposes:
- Providing, processing, maintaining, improving and developing our products and/or services to you, including after-sales and customer support
- Communicating with you about your purchase, service or any general queries, such as updates, customer inquiry support, information about our events, notices.
- Conducting marketing related activities, such as providing marketing and promotional activities, information about events, market research etc.
- Analyzing and developing statistical information on use of our products and services to better improve our products and services.
- Storing and maintaining information about you for our business operations or legal obligations.
Here are more details on how we use your information (which may include personal information)
- Processing your purchase orders: Information relating to e-commerce orders may be used for processing the purchase order and related after-sales services, including customer support and re-delivery.
- Shipping: In addition, the order or invoice number may be used to cross check the order with the delivery partner as well as the actual delivery of the package. The receipt details, including name, address, phone number and postal code are shared for delivery purposes. The email address and/or phone number is used to send package tracking information to the user via email or SMS. The list of purchased items is used for printing the invoice and allowing users to see what is in the package.
- Collecting user feedback: The feedback you choose to provide is valuable in helping us make improvements to our products and/or services. In order to follow up on the feedback you have chosen to provide, we may correspond with you using the personal information that you have provided and keep records.
- Sending notices and updates: From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, policies, offers and promotions. We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general
Cookies and Other Identifiers
- Technologies such as cookies, tags, and scripts are used by us and our Third Party Service Providers. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
- Log Files: As true of most websites, we gather certain information and store it in log files. This information may include Internet protocol (IP) addresses, browser type and version, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or click stream data. We do not link this automatically collected data to other information we gather about you.
- Advertising: We may partner with Third-Party Service Providers to either display advertising on our website or to manage our advertising on other sites. Our Third-Party Service Provider may use technologies such as cookies to gather information about your activities on this website and other websites in order to provide you advertising based upon your browsing activities and interests. Our website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.
- If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies. When you register with us, we or any of our partners/affiliate companies may contact you from time to time to provide the offers/information of such products and/or services that we believe may benefit you.
By using this website and/ or by providing your information, you consent to the collection and use of the information you disclose on this website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
We will not sell, trade to third parties any information derived from the registration for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others).
Deleting your Account Information
Upon request, we can remove all personal details from your account, including your purchase history and delete your account. To do this, please send us an email at support@tealcloset. However, it will directly impact your purchase history, and you will no longer be eligible for lifetime replacement offers (if any). All records related to any financial transactions or based on legal or compliance requirements will still be retained by us in archives as per legally mandated timelines. Upon deleting your account on the website, you will still have the option to browse anonymously.